Sub-processors
Last updated: 31 August 2026
When you use WireBoard Analytics on your website, WireBoard acts as a data processor on your behalf: we process data about your website's visitors according to your configuration. To provide the service, we rely on a small number of infrastructure providers ("sub-processors"). This page lists them, what they do for us, and what data they can come into contact with.
We are transparent by design: the list below is complete. Every provider below that processes personal data on our behalf is bound by a GDPR-compliant data processing agreement. Where a provider acts as an independent controller rather than on our instructions, this is noted explicitly.
Sub-processors that may process visitor data
These providers form the infrastructure through which data about your website's visitors flows.
| Sub-processor | Entity & location | Purpose | Data involved | Processing location |
|---|---|---|---|---|
| Hetzner | Hetzner Online GmbH, Germany (EU) | Hosting of the WireBoard application, data ingestion (collector), and analytics databases | All analytics data (anonymized at collection, see our Privacy Policy) | Germany / Finland (EU) |
| bunny.net | BunnyWay, informacijske storitve d.o.o., Slovenia (EU) | Content delivery network for the WireBoard tracking script (static.wireboard.io). Sets no cookies. |
Transient connection data only (IP address, user agent), held in memory for seconds during delivery; no logs retained | Global edge network (EU-headquartered; EU-only routing available) |
| DigitalOcean | DigitalOcean, LLC (USA), EU datacenter regions | Object storage and delivery of application assets, report exports, and encrypted backups | Files generated by or for WireBoard account holders (e.g. report exports); no visitor tracking data | Frankfurt / Amsterdam (EU) |
Service providers for account data
These providers process data about WireBoard account holders (our customers), not about your website's visitors.
| Provider | Entity & location | Purpose | Data involved |
|---|---|---|---|
| Mailgun | Mailgun Technologies, Inc. (a Sinch company), USA | Transactional email (reports, alerts, account messages) | Email address and message content of account holders. Transfers to the USA are safeguarded under standard contractual clauses and, where applicable, the Data Privacy Framework. |
| Infomaniak | Infomaniak Network SA, Switzerland | Encrypted off-site backups (including database backups) and newsletter delivery | Account data contained in backups; email addresses of newsletter subscribers. Switzerland benefits from an EU adequacy decision. |
| Cloudflare | Cloudflare, Inc., USA | Bot protection (Turnstile) on our registration, contact, and newsletter forms; delivery edge for report exports | Connection data (IP address, browser signals) of people using those forms; report export downloads by account holders. Transfers to the USA are safeguarded under standard contractual clauses and, where applicable, the Data Privacy Framework. |
| Paddle | Paddle.com Market Ltd, United Kingdom | Billing and payments (acting as merchant of record) | Name, email, billing details collected by Paddle at checkout; name, email and billing country passed to WireBoard |
Paddle acts as merchant of record and reseller for WireBoard. Buyers contract directly with Paddle, which acts as an independent controller for checkout and payment data and transfers a limited subset of that data to WireBoard for order fulfilment and support. Paddle is therefore not a sub-processor of WireBoard for payment data. Paddle.com Market Ltd is UK-based; the UK benefits from EU and Swiss adequacy decisions.
Changes to this list
When we add or replace a sub-processor, we update this page and announce the change in the product changelog in advance, normally at least 7 days before the new sub-processor processes any data. Where a change is required urgently to maintain the security or availability of the service, we may implement it sooner and announce it without undue delay. If you would like to be notified of sub-processor changes by email, contact us at info@wireboard.io and we will add you to the notification list. If you have a reasonable, data-protection-related objection, contact us before the change takes effect where possible.
Questions
For questions about our sub-processors or to request our data processing agreement, contact info@wireboard.io.